1. Information we collect
We collect information you choose to provide, such as your name, email address, account details, recipes, photos, stories, comments, cookbook information, and messages you send to us.
When you use Krave, we may also collect basic technical and usage information, including your device and browser type, IP address, pages viewed, approximate location derived from your IP address, and interactions with the service. We may use cookies and similar technologies to keep you signed in, remember preferences, understand service usage, and improve Krave.
If you purchase a paid plan, payment details are handled by our payment provider. We may receive related transaction information, such as the plan purchased, payment status, and billing contact details.
2. How we use information
We use information to:
- provide, operate, and maintain Krave;
- create and manage accounts, cookbooks, recipes, invitations, and sharing features;
- process subscriptions and provide customer support;
- send service-related messages and, where permitted, product news or offers;
- understand how Krave is used and improve its features and reliability;
- protect users, prevent misuse, and comply with legal obligations.
3. Recipe content and sharing
You control the recipes and other content you add to Krave. Content may be visible to cookbook owners, contributors, invited viewers, link recipients, or the public depending on the cookbook and sharing settings you choose.
Please avoid adding personal or sensitive information that you do not want shared with those audiences. If you contribute to a cookbook managed by someone else, that cookbook’s owner may be able to manage or remove your contribution.
4. When we share information
We do not sell your personal information. We may share information with trusted service providers that help us host, secure, analyze, support, communicate about, or process payments for Krave. These providers may use information only to perform services for us, subject to their agreements and applicable law.
We may also disclose information when required by law, to protect Krave or others, in connection with a business transaction such as a merger or acquisition, or when you direct us to share it.
5. Data retention and security
We retain information for as long as reasonably necessary to provide Krave, maintain appropriate business and legal records, resolve disputes, and enforce our agreements. Retention periods may vary depending on the type of information and why we hold it.
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No online service can guarantee absolute security, so please use a strong, unique password and protect access to your account.
6. Your choices
You may update certain account information and cookbook sharing settings through Krave. You may unsubscribe from optional marketing messages using the link in those messages, although we may still send essential service communications.
You may ask to access, correct, or delete personal information associated with your account. Some information may be retained where required by law or for legitimate purposes such as security, fraud prevention, dispute resolution, or recordkeeping.
7. Children’s privacy
Krave is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13. If you believe a child has provided personal information without appropriate permission, please contact us so we can review and address the situation.
8. Third-party services and links
Krave may contain links to third-party websites or work with third-party services. Their privacy practices are governed by their own policies, not this policy.
9. Changes to this policy
We may update this policy as Krave develops. If we make material changes, we will provide reasonable notice through the service, by email, or by updating the effective date above. Your continued use of Krave after an update means the revised policy applies to your use going forward.
10. Contact us
If you have privacy questions or requests, please contact Krave using the current support details provided on our website. To help us respond, include “Privacy Request” in your message.